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 ContactLifeContactLife
 Provides businesses with a fresh new perspective on customer contact strategies
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CRMACRMA
 A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies.
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Customer Focus ConsultingCustomer Focus Consulting
 Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
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Customers in FocusCustomers in Focus
 Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
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Emerging Market Technologies, Inc.Emerging Market Technologies, Inc.
 TeleMagic software, a completely customizable customer relationship management solution.
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FrontZone CorporationFrontZone Corporation
 Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.
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GEMGEM
 Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.
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Inq.comInq.com
 Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.
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Interact.comInteract.com
 Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.
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International Field WorksInternational Field Works
 A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.
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Island DataIsland Data
 Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
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The ITIL Open GuideThe ITIL Open Guide
 A public wiki site dedicated to the ITIL approach to IT and customer support and management.
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KR ConsultingKR Consulting
 Management consulting firm for help desks and customer support centers.
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MaconomyMaconomy
 Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.
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PeopleLink eCommunityPeopleLink eCommunity
 Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business.
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Pivotal CorporationPivotal Corporation
 XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.
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Platinum RulePlatinum Rule
 Learn more about how charismatic you are and how charisma affects you personal and professional success.
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SafeHarbor Technology Corp.SafeHarbor Technology Corp.
 Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web.
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SearchCRM.comSearchCRM.com
 Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news.
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The Service Support ForumsThe Service Support Forums
 Online forums and message board dedicated to service management and customer support.
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Sitel CorporationSitel Corporation
 Delivering telephony based customer relationship management solutions and project management.
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SSI PartnersSSI Partners
 Offers help in maximizing the revenue and cost savings via remote service offerings.
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Stream International, Inc.Stream International, Inc.
 Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.
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TelePlazaTelePlaza
 Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business.
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UltraFeedbackUltraFeedback
 Research consulting firm that aligns organizations with their customers.
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Unicom TelecommunicationsUnicom Telecommunications
 Specializing in order fufillment for each and every business type.
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