Call Center 79
CRM 72
Help Desk 162
| | Customer Service - Hosted Components and Services, Web Design and Development, Internet, Computers 4
Sales and Marketing Productivity - Marketing, Software, Computers 166
 ActricityActricity
 Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service.
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AestivaAestiva
 Web-based solutions including help tickets, knowledge base, contact management, and email management.
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AexisAexis
 Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications.
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Blue Tahiti Software LtdBlue Tahiti Software Ltd
 Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts.
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Castle CRMCastle CRM
 Providers of CRM data integration solutions. Resource library, list of clients. Contacts.
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Charter ContinuumCharter Continuum
 Customer relationship management with software for handling customer feedback ensuring customer retention.
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Chordiant SoftwareChordiant Software
 Business process automation and customer service applications. Includes products, services, and clients.
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Cloudgate, Ltd.Cloudgate, Ltd.
 Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels.
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CRM Software SolutionsCRM Software Solutions
 Provides information about customer relationship management for businesses.
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CRM Technologies Ltd.CRM Technologies Ltd.
 Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details.
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CRM4InsuranceCRM4Insurance
 Adding CRM and business workflow automation for customer service oriented enterprises to improve the corporate performace.
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CScontactCScontact
 Offers an online service that allows to create and maintain a constant contact with clients, staff and associates (no website required).
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CustomerFAQs Solutions Ltd.CustomerFAQs Solutions Ltd.
 Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts.
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eAssisteAssist
 Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.
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FrontRange SolutionsFrontRange Solutions
 Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.
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InterFAQsInterFAQs
 Featured automated FAQ system and knowledge base software. List of features, demo.
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KnovaKnova
 Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.
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Knowledge BaseKnowledge Base
 Multi-user system enhances self-service customer support, help desk operations, and document management applications.
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LiveWire LogicLiveWire Logic
 Developers of RealDialog automated customer service solution for sales and support queries.
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MedalliaMedallia
 Provides turnkey customer feedback solutions. Product details, and company news.
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Orasi Software, Inc. - IdeaScopeOrasi Software, Inc. - IdeaScope
 Features customer feedback management system to capture, monitor, and prioritize customer feedback. Also collect ides, comments, and suggestions.
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PhaseWare, Inc.PhaseWare, Inc.
 Offers customer service application suite that consists of incident and knowledge management, customer web self-service, and business event management tools that automate the incident resolution process.
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Practical Solutions Inc.Practical Solutions Inc.
 Offers a software package for service industry companies.
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PrecisionPrecision
 Developer of help desk solutions.
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Q-goQ-go
 Customer communications software based on natural language technology.
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Querybot SystemsQuerybot Systems
 Automated knowledge base and interactive FAQ systems intended for small businesses.
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QueueVision Inc.QueueVision Inc.
 Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts.
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RaiderCSSRaiderCSS
 Provides real time web based Java customer support software and live help solutions.
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Ransys Ltd.Ransys Ltd.
 Offers enterprise feedback management system that enables medium and large sized intensive service organizations to monitor and improve customer satisfaction, retention, and loyalty by collecting customers’ feedback.
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Rapid Stability IncorporatedRapid Stability Incorporated
 Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts.
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Respond UK PlcRespond UK Plc
 Features complaints, feedback and customer service software solutions. List of services, case studies. Contacts.
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ResponseTek Networks Corp.ResponseTek Networks Corp.
 Provides customer experience management solutions. Areas of expertise. Services offered. Contacts.
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Satmetrix SystemsSatmetrix Systems
 Software and services company focused on customer experience management.
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ScandiaComScandiaCom
 Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
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The Service Manager - TSMThe Service Manager - TSM
 Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts.
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Simon Dutton Associates LtdSimon Dutton Associates Ltd
 Products and services information. Features Paritor Software for the education sector: EnsembleXP.Net and SOLO.
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Skywire SoftwareSkywire Software
 Customer service applications consisting of knowledge management, web self-service, and desktop discovery tools that automate the problem resolution process.
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Square Systems Ltd - Opinion-8Square Systems Ltd - Opinion-8
 Offers automated customer survey system that provides real-time feedback and verbatim comments about customer service or employee satisfaction. Research methodologies include post contact IVR telephone, web and email questionnaires.
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SupportSentrySupportSentry
 Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.
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Transversal Corporation LtdTransversal Corporation Ltd
 Offers call centre knowledge management solutions. List of products. Contacts.
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Tree Management Systems, Inc.Tree Management Systems, Inc.
 Customer management software for tree, lawn, and landscape companies.
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Ulysses CRMUlysses CRM
 Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
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ViewsCastViewsCast
 Offers software solutions that provides real-time results to your customer or employee satisfaction, opinion, and preference surveys through a standard web browser. Online demo, contacts.
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VuechatVuechat
 Web-based customer service solutions with webcam video.
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Witness SystemsWitness Systems
 Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners.
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