Providers 274
Equipment 40
Software 79
Consulting 75
News and Media 5
Resources 9
| | Customer Management - Business Services, Business 128
Outsourcing - Business Services, Business 212
Customer Service - Business 298
Telemarketing - Marketing and Advertising, Business 84
Customer Management - Telecommunications, Business 16
 AdeptelAdeptel
 A multi-service telecommunications bureau offering long distance or 800/900 business services.
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Call Centre AssociationCall Centre Association
 UK trade association representing the call and contact centres.
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call-centres.comcall-centres.com
 Information site for the global call centre industry.
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Comsys Multi Media ServicesComsys Multi Media Services
 Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.
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DatapointDatapoint
 Provides call center management services.
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ePacific GlobalePacific Global
 Philippine based telemarketing specialists offering inbound and outbound services, offshore outsourcing, call center management and customer support.
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Frank SolutionsFrank Solutions
 Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.
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ISI eLearning Solutions, LLCISI eLearning Solutions, LLC
 Agent and supervisor call center training on the web or CD-ROM.
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Stonehouse CommunicationsStonehouse Communications
 Timeshared network based telesales dialing system.
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Taw Valley TelecomsTaw Valley Telecoms
 UK based outsourced call centre services provider offering inbound and outbound solutions.
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Ulysses LearningUlysses Learning
 Contact center simulation-based training program for customer service, sales and coaching.
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White PajamaWhite Pajama
 Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.
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